Shipping Policy – katietripoli.com

Last Updated: [Insert Date]

1. Order Processing

• Orders are typically processed within 1–2 business days (excluding weekends & holidays).
• You’ll receive a shipping confirmation email with tracking details once dispatched.

2. Shipping Options & Delivery Times

• Standard Shipping (Australia): 3–7 business days
• Express Shipping (Australia): 1–3 business days
• International Shipping: 7–15 business days (varies by destination)
  Delivery times are estimates and not guaranteed.

3. Shipping Costs

• Australia:
  • Standard: 9.95(Freeforordersover9.95(Freeforordersover150)
  • Express: $15.95
• International: Calculated at checkout based on weight/destination.

4. International Orders

• Customers are responsible for customs fees, taxes, or import duties.
• Delays due to customs are beyond our control.

5. Tracking Your Order

• Use the tracking link in your shipping confirmation email.
• Contact us via the website if tracking hasn’t updated in 48 hours.

6. Shipping Restrictions

We currently ship to most countries. Unavailable destinations will be shown at checkout.

7. Delivery Issues

For lost/damaged packages:

• Report within 14 days of delivery.
• Provide photos (if damaged).
• We’ll assist with replacements or refunds.

8. Address Changes

• Must be requested before your order ships.
• Cannot modify addresses after dispatch.

9. Holiday & Peak Periods

Delays may occur during:

• Black Friday/Cyber Monday
• Christmas (December)
• Major sales events